return refund policy

Generic Return & Refund Policy template 

Return & Refund Policy 

Thanks for shopping at jawad-group.​ 

If you are not entirely satisfied with your purchase, we’re here to help. 

Returns 

You have ​30 calendar days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned  item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of  payment). 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping  costs are non​refundable. 

If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us 

If you have any questions on how to return your item to us, contact us.